All correspondence regarding the equipment covered by the Hollis Rebreather warranty agreement or in direct reference to the warranty should be accompanied with a copy of the original proof of purchase. No registration or “warranty” card is included or needed with Hollis Rebreather products. Keep your original, dated proof of purchase in case warranty service is ever needed.
RETURNING A PURCHASE ON THIS WEBSITE
Go to the Hollis Rebreathers Return Form and complete the information requested. The link to the return form can also be found on your order confirmation email. Shipping instructions will also included in your confirmation email.
- A Return Authorization number (RA #) will be issued once you have completed and submitted the return form.
- Print your original receipt and write the RA # on the receipt.
- Package up your item securely and include the receipt and RA# inside the package.
RETURN OR EXCHANGE AN ITEM IN A STORE
You may replace or exchange an item immediately at the Local Service Dealer for your order listed in the shipping confirmation email or on the packing list included with the shipment, pending product availability.
To return an item to your Local Service Dealer:
- Bring the item you wish to return along with all original packing materials and accessories.
- If available, bring the packing slip that came with the item.
- If you do not have the original packing slip, you may print out the Order History by logging into your account.
HAVE QUESTIONS? NEED TECHNICAL SUPPORT?
Our expert technicians are available by phone during our normal business hours of 8:00am – 5:00pm MDT, Monday – Friday (closed all major holidays) at:
Toll Free: 877-598-5796
Sales: sales@hollisrebreathers.com
Service: service@hollisrebreathers.com
